MK Air Conditioning – Protecting Your Privacy with Integrity
MK Air Conditioning is committed to safeguarding the privacy of our website visitors, clients, and prospective customers. This Privacy Policy explains how we collect, use, store and protect your personal information in line with UK data protection laws (including GDPR).
1. Data We Collect
We may collect the following information through our website, contact forms, phone conversations or service visits:
- Full name, email address, telephone number
- Property address for service visits or quotations
- Details of your air conditioning system and service preferences
- Payment or invoicing data, where required
- Correspondence related to bookings, enquiries, or technical advice
2. How Your Data Is Used
We use your personal information for purposes including:
- Responding to enquiries and scheduling appointments
- Issuing accurate quotations, invoices, and receipts
- Performing installation, maintenance or repair services
- Improving our customer experience and service delivery
- Sending occasional service alerts, offers, or follow-up messages (with consent)
We never sell or rent your data. Your information is only shared with trusted third parties—such as payment providers or logistics partners—strictly for service-related purposes.
3. Storage & Protection
All personal data is stored securely on password-protected systems with access limited to authorised personnel. We use appropriate safeguards to protect against unauthorised access, disclosure, or alteration.
4. Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request rectification or deletion of incorrect or outdated information
- Withdraw your consent to marketing communications at any time
- Raise concerns with the Information Commissioner’s Office (ICO)
You can exercise any of these rights by contacting us via our website or emailing